1.
Removal of Parts & The Estimate
Once the customer has reported the claim and left our facility in
a brand new rental vehicle, our job now begins. The first step in
the repair process will be to remove the damaged parts of the vehicle
to expose all damages occurred by the collision. At this point a fully
detailed and accurate estimate will be printed and submitted to the
insurance company. Upon approval of the estimate by the insurance
company all parts at that time will be ordered.
2. Arrival of Parts
Once parts have arrived they are assigned to the technician responsible
for repairs. Any parts that require painting (such as a hood, fender,
bumper, etc.) will immediately go to the paint department for inner
paintwork. This is referred to as edging parts. The reason for this
is to ensure complete paint coverage on all parts maximizing corrosion
protection.
3.
Structural & Body Repair
Replacement parts will be installed. Priming, sealing, and corrosion
protection is added to the replacement parts and panels. All work
is then inspected and tested. Once it is signed off the vehicle will
then head to the paint department.
4. Painting
The vehicle is now ready for painting. First it will be pressure washed
and chemically cleaned. Next it is prepped, primed, sanded and sealed.
The last stage before entering the paint booth, is taping and masking
around the area(s) to be painted, to protect the parts of the vehicle
that will not need painting. Any dust particles will be removed so
as not to interfere with the paint process. The vehicle is now ready
to undergo multi-step refinishing using the PPG paint system.
5.
Reassemble Vehicle & Heading Home
The last stage in preparing the vehicle to return to its owner includes
reassembling parts that were removed for the painting, realigning
and taking care of any detailing (which entails pin striping, polishing,
washing, and cleaning) Once these items have been completed the vehicle
is inspected and taken for a test drive. After it checks out the owners
are notified and a time is set for picking up.
Click on image to enlarge
Special
Note
If upon repairs there is more damage a supplemental report will be
necessary for the estimator to complete and send to the insurance
company. Once it is approved by the insurance company any additional
parts will be ordered and an updated completion date will be given.
We can help you get a rental car, with insurance paper work and 24
hour towing. We will come to you if your schedule is too busy, so
give us call today!
"Our
No. 1 Goal is a Completely Satisfied Customer"
